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Legal

Refund Policy

Last updated: 29-01-2026

Thank you for choosing PeakVerse.

PeakVerse provides digital software tools and subscription-based services. By purchasing or subscribing to our services, you agree to the terms of this Refund Policy.

1. Subscription Payments

All subscriptions are billed in advance on a recurring basis (monthly or yearly). You may cancel your subscription at any time from your account dashboard.

2. No Refunds for Used Subscription Periods

Due to the nature of digital services, we do not offer refunds for any subscription period that has already started or been used, whether partially or fully.

3. Free Trials

If a free trial is offered, users are responsible for canceling their subscription before the trial ends. Failure to cancel will result in automatic billing. Trial charges are non-refundable once processed.

4. Exceptional Refund Requests

Refunds may be considered on a case-by-case basis in situations such as:

  • Duplicate payments
  • Technical errors that prevent access to the service
  • Unauthorized transactions reported within 7 days

5. Chargebacks

Initiating a chargeback without contacting our support team first may result in immediate account suspension and permanent restriction from using PeakVerse services.

6. Service Availability

We strive to maintain continuous access to our platform. However, temporary downtime, maintenance, or performance issues do not qualify for refunds.

7. Contact

For refund inquiries, please contact:

📧 [email protected]

We aim to respond within 48 hours.

PeakVerse reserves the right to modify this Refund Policy at any time.